Thoughtful cooking creations warm three meals a day and enrich trivial firework moments
SHIPPING INFORMATION
Q1: What complete steps will my order go through before official shipment?
After successful payment, the order will go through a complete standardized closed-loop process, including system intelligent sorting, order information verification, manual goods picking, offline quality inspection and professional protective packaging.
Q2: What protective measures do we adopt for products during transportation?
We implement hierarchical classified packaging protection strategy for all products. Different goods are matched with exclusive buffer materials, fixed structures and sealing processes. Professional anti-vibration and anti-extrusion design can effectively avoid surface wear, structural deformation and accessory loss during long-distance multi-transit, maximizing product safety.
Q3: What is the judgment basis for outbound order sorting?
First paid, first shipped, fair for all users. All orders are scheduled strictly according to the payment completion time. The platform dynamically adjusts processing efficiency according to real-time order volume to balance the outbound speed of daily and peak periods, maintaining standardized and fair order processing rules.
Q4: Can users check the real-time logistics progress of orders?
Yes, fully open and transparent. After the order is outbound, all key transit nodes will be synchronously updated. Users can view the real-time status of packaging completion, outbound departure and in-transit progress through the official query entrance at any time.